Social isolation of older people: the role of domestic technologies

Authors:
Sonja Pedell;Frank Vetere;Lars Kulik;Elizabeth Ozanne;Alan Gruner
Affiliations:
The University of Melbourne;The University of Melbourne;The University of Melbourne;The University of Melbourne;Benetas, Hawthorn East VIC, Australia
Venue:
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Year:
2010

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Abstract

This paper explores the role of domestic technologies for addressing social isolation of older people. Despite the increasing use of information and communication technologies, social isolation remains an issue amongst older people. Assistive technologies address important health needs, but there is a lack of social technologies that adequately deal with social isolation. This paper contributes to knowledge about the everyday life of older people for the purpose of designing appropriate social technology. We present an overview of the findings of a three-stage study---an expert survey, a field study and a design workshop---and describe a set of needs to inform the design of technology for ameliorating the social isolation of older people.