Relevance: communication and cognition
Relevance: communication and cognition
ClearBoard: a seamless medium for shared drawing and conversation with eye contact
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Faltering from ethnography to design
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Pen computing for air traffic control
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Reinventing the familiar: exploring an augmented reality design space for air traffic control
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Is paper safer? The role of paper flight strips in air traffic control
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on interface design for safety-critical interactive systems: when there is no room for user error
Cooperation, reliability of socio-technical systems and allocation of function
International Journal of Human-Computer Studies - Special issue on function allocation
DiamondTouch: a multi-user touch technology
Proceedings of the 14th annual ACM symposium on User interface software and technology
The Role of Multimodal Communication in Cooperation: The Cases of Air Traffic Control
Multimodal Human-Computer Communication, Systems, Techniques, and Experiments
Territoriality in collaborative tabletop workspaces
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Fluid integration of rotation and translation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collaborative coupling over tabletop displays
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Guest Editors' Introduction: Interacting with Digital Tabletops
IEEE Computer Graphics and Applications
System guidelines for co-located, collaborative work on a tabletop display
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Improving users' comprehension of changes with animation and sound: an empirical assessment
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
Etude exploratoire du stylo électronique pour le Contrôle Aérien
23rd French Speaking Conference on Human-Computer Interaction
How do interactive tabletop systems influence collaboration?
Computers in Human Behavior
Strip'TIC: exploring augmented paper strips for air traffic controllers
Proceedings of the International Working Conference on Advanced Visual Interfaces
Bridging private and shared interaction surfaces in co-located group settings
Proceedings of the 2012 ACM international conference on Interactive tabletops and surfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
How social cues shape task coordination and communication
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Collaboration is key to safety and efficiency in Air Traffic Control. Legacy paper-based systems enable seamless and non-verbal collaboration, but trends in new software and hardware for ATC tend to separate controllers more and more, which hinders collaboration. This paper presents a new interactive system designed to support collaboration in ATC. We ran a series of interviews and workshops to identify collaborative situations in ATC. From this analysis, we derived a set of requirements to support collaboration: support mutual awareness, communication and coordination, dynamic task allocation and simultaneous use with more than two people. We designed a set of new interactive tools to fulfill the requirements, by using a multi-user tabletop surface, appropriate feedthrough, and reified and partially-accomplishable actions. Preliminary evaluation shows that feedthrough is important, users benefit from a number of tools to communicate and coordinate their actions, and the tabletop is actually usable by three people both in tightly coupled tasks and parallel, individual activities. At a higher level, we also found that co-location is not enough to generate mutual awareness if users are not engaged in meaningful collaboration.