Mind your Ps and Qs: the impact of politeness and rudeness in online communities
Proceedings of the 2008 ACM conference on Computer supported cooperative work
The confusion of crowds: non-dyadic help interactions
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Socialization tactics in wikipedia and their effects
Proceedings of the 2010 ACM conference on Computer supported cooperative work
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In this interactive paper we present preliminary results from an analysis of help seeking interactions of newcomers in an online developer community for beginners. We develop the distinctions among newcomers to create different profiles of newcomers which are often clubbed together in a homogeneous group. These profiles are generalizations of activities, behavior and attitudes of newcomers in these communities and they highlight the differences among members of this group.