Communications of the ACM
Minimum payments that reward honest reputation feedback
EC '06 Proceedings of the 7th ACM conference on Electronic commerce
A survey of trust and reputation systems for online service provision
Decision Support Systems
Eliciting Informative Feedback: The Peer-Prediction Method
Management Science
Truth, Lies, and Trust on the Internet
Truth, Lies, and Trust on the Internet
Taxonomy of trust: Categorizing P2P reputation systems
Computer Networks: The International Journal of Computer and Telecommunications Networking - Management in peer-to-peer systems
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Trust online can be a hazardous affair; many are trustworthy, but some people use the anonymity of the web to behave very badly indeed. So how can we improve the quality of evidence for trustworthiness provided online? I focus on one of the devices we use to secure others' trustworthiness: tracking past conduct through online reputation systems. Yet existing reputation systems face problems. I analyse these, and in the light of this develop some principles for system design, towards overcoming these challenges. In providing better evidence for trustworthiness online, so we can also encourage people actually to be trustworthy more often, which is an ethically welcome outcome.