Groupware: some issues and experiences
Communications of the ACM
International users interface
Global software teams: collaborating across borders and time zones
Global software teams: collaborating across borders and time zones
Distance, dependencies, and delay in a global collaboration
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Guest Editors' Introduction: Global Software Development
IEEE Software
Leveraging Resources in Global Software Development
IEEE Software
Challenges of Global Software Development
METRICS '01 Proceedings of the 7th International Symposium on Software Metrics
A Classification Method for CSCW Systems
Electronic Notes in Theoretical Computer Science (ENTCS)
Collaboration in Software Engineering: A Roadmap
FOSE '07 2007 Future of Software Engineering
Cross-Cultural user-experience design
Diagrams'06 Proceedings of the 4th international conference on Diagrammatic Representation and Inference
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Software development projects seem to raise many challenges and issues. These issues are exacerbated when the projects are distributed globally and thus software development projects are multicultural. Globalization has increased the need to estimate the effectiveness and cost savings of every project. That is why many projects are outsourced or in other ways distributed to cheaper countries. The main problems of software development projects are related to knowledge sharing, communication, and cultural issues. This paper studies the challenges in global multicultural software development projects and the kinds of collaborative tools available for software development. This paper presents an examination of a collaboration model for global multicultural software development. The model is based on the authors' own work experience and literature research. We propose that this model could be used as a reference model when planning global software projects.