Characterizing patient-friendly "micro-explanations"of medical events

Authors:
Lauren Wilcox;Dan Morris;Desney Tan;Justin Gatewood;Eric Horvitz
Affiliations:
Mixrosoft Research, Cambridge, MA, and Columbia University, New York, New York, USA;Microsoft Research, Cambridge, MA, USA;Microsoft Research, Cambridge, MA, USA;MedStar Institute for Innovation, Columbia, WA, USA;Microsoft Research, Redmond, Washington, USA
Venue:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
2011

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Abstract

Patients' basic understanding of clinical events has been shown to dramatically improve patient care. We propose that the automatic generation of very short micro-explanations, suitable for real-time delivery in clinical settings, can transform patient care by giving patients greater awareness of key events in their electronic medical record. We present results of a survey study indicating that it may be possible to automatically generate such explanations by extracting individual sentences from consumer-facing Web pages. We further inform future work by characterizing physician and non-physician responses to a variety of Web-extracted explanations of medical lab tests.