Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Information archiving with bookmarks: personal Web space construction and organization
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The missing link: augmenting biology laboratory notebooks
Proceedings of the 15th annual ACM symposium on User interface software and technology
Supporting notable information in office work
CHI '03 Extended Abstracts on Human Factors in Computing Systems
The Myth of the Paperless Office
The Myth of the Paperless Office
What a to-do: studies of task management towards the design of a personal task list manager
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ButterflyNet: a mobile capture and access system for field biology research
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Software or wetware?: discovering when and why people use digital prosthetic memory
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Papiercraft: A gesture-based command system for interactive paper
ACM Transactions on Computer-Human Interaction (TOCHI)
Note to self: examining personal information keeping in a lightweight note-taking tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Creating user interfaces that entice people to manage better information
Proceedings of the 20th ACM international conference on Information and knowledge management
Individual differences in personal task management: a field study in an academic setting
Proceedings of Graphics Interface 2012
Utilisabilité d'un Espace Personnel d'Information Modifiable par les Utilisateurs
Proceedings of the 25ième conférence francophone on l'Interaction Homme-Machine
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Mainstream PIM tools capture only a portion of the information that people need to manage. Many information scraps seem to exist that don't make their way into these tools, instead being relegated to sticky notes, text files, and other makeshift storage, or simply being lost. In an effort to understand the role of these information scraps, the underlying needs they reflect, and the way PIM tools must be modified to support those needs, we created List-it, a micronote tool for quick and simple capture of information scraps. In this article, we analyze the notes and interaction logs of 420 volunteer users of List-it over a two-year period of study (August 2008-August 2010). We contextualize our analysis with results of two surveys and an e-mail interview we conducted in October 2009. We find that people are drawn to List-it by the ease and speed of note capture and by the ability to record scraps with arbitrary content that blends or completely escapes the types and roles imposed by our rigid PIM tools. Notes are taken to serve a variety of needs -- reminding, reference, journaling/activity logging, brainstorming, and to indefinitely archive information of sentimental or personal value. Finally, while people differ considerably in the ways they keep information, our findings suggest such differences can be described as a combination of four distinct strategies, enriching the Filer/Piler distinction identified for classic document management.