More than just a communication system: diversity in the use of electronic mail
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Artificial Intelligence - Special volume on computational research on interaction and agency, part 2
Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
How do people organize their desks?: Implications for the design of office information systems
ACM Transactions on Information Systems (TOIS)
Group and Individual Time Management Tools: What You Get is Not What You Need
Personal and Ubiquitous Computing
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What a to-do: studies of task management towards the design of a personal task list manager
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Email task management styles: the cleaners and the keepers
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Saving and using encountered information: implications for electronic periodicals
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Email in personal information management
Communications of the ACM - Personal information management
Going with the flow: email awareness and task management
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
A field evaluation of an adaptable two-interface design for feature-rich software
ACM Transactions on Computer-Human Interaction (TOCHI)
Information scraps: How and why information eludes our personal information management tools
ACM Transactions on Information Systems (TOIS)
Human-Computer Interaction
Personal Information Management
Annual Review of Information Science and Technology
Beyond performance: Feature awareness in personalized interfaces
International Journal of Human-Computer Studies
PIM-Mail: consolidating task and email management
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Finders/keepers: a longitudinal study of people managing information scraps in a micro-note tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting behavioral differences and changes in personal task management
CHI '13 Extended Abstracts on Human Factors in Computing Systems
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A plethora of electronic personal task management (e-PTM) tools have been designed to help individuals manage their tasks. There is a lack of evidence, however, on the extent to which these tools actually help. In addition, previous research has reported that e-PTM tools have low adoption rates. To understand the reasons for such poor adoption and to gain insight into individual differences in PTM, we conducted a focus group with 7 participants followed by a field study with 12 participants, both in an academic setting. This paper describes different behaviors involved in managing everyday tasks. Based on the similarities and differences in individuals' PTM behaviors, we identify three types of users: adopters, make-doers, and do-it-yourselfers. Grounded in our findings, we offer design guidelines for personalized PTM tools, which can serve the different types of users and their behaviors.