PIM-Mail: consolidating task and email management

  • Authors:
  • Jan-Peter Krämer

  • Affiliations:
  • RWTH Aachen University, Aachen, Germany

  • Venue:
  • CHI '10 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2010

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Abstract

Traditional email clients are built with a "one-touch" model in mind that assumes an immediate action is performed once an email is read. However, some emails require a follow-up action or users decide to read them later, so they cannot be discharged immediately. We present a prototype to keep track of these email-associated tasks that works as a plug-in inside a traditional email client. Besides providing flexible task management features, such as linking more than one message to a task to follow conversations, our system also supports exchanging tasks for collaborative work.