Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
MailCat: an intelligent assistant for organizing e-mail
Proceedings of the third annual conference on Autonomous Agents
Representation of electronic mail filtering profiles: a user study
Proceedings of the 5th international conference on Intelligent user interfaces
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 13th international conference on World Wide Web
Automatically classifying emails into activities
Proceedings of the 11th international conference on Intelligent user interfaces
Recent shortcuts: using recent interactions to support shared activities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Intelligent email: reply and attachment prediction
Proceedings of the 13th international conference on Intelligent user interfaces
What Is an Activity? Appropriating an Activity-Centric System
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Fitting an activity-centric system into an ecology of workplace tools
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mail2Wiki: low-cost sharing and early curation from email to wikis
Proceedings of the 5th International Conference on Communities and Technologies
Computer Supported Cooperative Work
Hi-index | 0.01 |
New enterprise tools (wikis, team spaces, social tags) offer potential benefits for enterprise collaboration, providing shared resources to organize work. However, a vast amount of collaboration still takes place by email. But email is problematic for collaboration because information may be distributed across multiple messages in an overloaded inbox. Email also increases workload as each individual has to manage their own versions of collaborative materials. We present a novel system, Topika that integrates email with collaboration tools. It allows users to continue to use email while also enjoying the benefits of these dedicated tools. When a user composes an email Topika analyzes the message and suggests relevant shared spaces (e.g., wiki pages) within the user's collaboration tools. This allows her to post the email to those spaces. An evaluation of Topika's suggestion algorithm shows that it performs well at accurately suggesting shared spaces.