CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability testing: revisiting informed consent procedures for testing internet sites
CRPIT '00 Selected papers from the second Australian Institute conference on Computer ethics
CHI '01 Extended Abstracts on Human Factors in Computing Systems
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User researchers are tasked with discovering, defining, and validating behaviors and needs with the goal of improving people's experiences. In practice, it may be easy to forget that research participants are in fact what academics would call "human subjects." Fields, in which research with humans is done, like Anthropology and Psychology, use procedural ethical codes to guide the research process in the spirit of "first do no harm". The purpose of this paper is to present the foundation of ethical problem solving in user research in order to engage and maintain a discussion amongst practitioners.