ViewSer: a tool for large-scale remote studies of web search result examination

  • Authors:
  • Dmitry Lagun;Eugene Agichtein

  • Affiliations:
  • Emory University, Atlanta, GA, USA;Emory University, Atlanta, GA, USA

  • Venue:
  • CHI '11 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2011

Quantified Score

Hi-index 0.00

Visualization

Abstract

Web search behavior studies, including eye-tracking studies of search result examination, have resulted in numerous insights to improve search result quality and presentation. Yet, these studies have been severely restricted in scale, due to the expense and effort required. We propose a novel methodology for crowdsourcing web search behavior studies - specifically focusing on performing large-scale studies of result examination behavior. We present a viewport-based examination interface (ViewSer), which enables remotely tracking searcher examination behavior, without requiring eye tracking equipment. We show that ViewSer induces similar viewing and clickthrough behavior, compared to in-lab users monitored with eye tracking, in a study with over 100 remote participants. ViewSer is a first step towards large-scale behavioral evaluation of web search, which would help improve web search result presentation, result ranking, and ultimately improve the web search experience overall.