Towards Dynamic Interorganizational Business Process Management
WETICE '06 Proceedings of the 15th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises
Artifact-centered operational modeling: lessons from customer engagements
IBM Systems Journal
ICSOC/ServiceWave'09 Proceedings of the 2009 international conference on Service-oriented computing
Optimizing Cross Enterprise Collaboration Using a Coordination Hub
SRII '11 Proceedings of the 2011 Annual SRII Global Conference
On cross-enterprise collaboration
BPM'11 Proceedings of the 9th international conference on Business process management
ICSOC'11 Proceedings of the 9th international conference on Service-Oriented Computing
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In this manuscript, we discuss the need for, and present a new system architecture for cross collaboration among multiple service enterprises. We demonstrate the importance and inevitability of such collaboration along with challenges in its proper realization through several real-life examples taken from different business domains. We then show that these challenge are rooted in two key factors: unpredictability and responsiveness. The key contribution of this manuscript is the presentation of a new model, centered on an intelligent hub, for coordinating the logistics of cross enterprise collaboration. This hub is constructed in a manner intended to directly identify and solve the two key fundamental challenges of cross enterprise collaboration. As such, we expect it to outperform other means of collaboration across service providers. We demonstrate the potential for such performance using field examples.