Technology roadmapping for technology-based product-service integration: A case study

  • Authors:
  • Youngjung Geum;Sungjoo Lee;Daekook Kang;Yongtae Park

  • Affiliations:
  • Department of Industrial Engineering, School of Engineering, Seoul National University, San 56-1, Shilim-Dong, Kwanak-Gu, Seoul 151-742, Republic of Korea;Department of Industrial and Information Systems Engineering, Ajou University, San 5, Woncheon-dong, Paldal-gu, Suwon-si, Gyeonggi-do 443-749, Republic of Korea;Department of Industrial Engineering, School of Engineering, Seoul National University, San 56-1, Shilim-Dong, Kwanak-Gu, Seoul 151-742, Republic of Korea;Department of Industrial Engineering, School of Engineering, Seoul National University, San 56-1, Shilim-Dong, Kwanak-Gu, Seoul 151-742, Republic of Korea

  • Venue:
  • Journal of Engineering and Technology Management
  • Year:
  • 2011

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Abstract

Today, since a single product is no longer sufficient to cope with the dynamic market environment, firms are trying to provide the integrated offering of products and services. However, despite the importance and utility of product-service integration, a limited approach has been conducted regarding the planning of the strategic management of integrated offering. To deal with this issue, this paper firstly suggests the concept and typology of technological interface in product-service integration. Based on the technological interface, a generic structure of product-service integrated roadmap is developed. Extended from the generic structure, this paper finally proposes the typological configurations of integrated roadmap according to the technological interface and investigates the usage, characteristics, and roadmapping processes.