Search task difficulty: the expected vs. the reflected

Authors:
Jingjing Liu;Nicholas J. Belkin
Affiliations:
Southern Connecticut State University, New Haven, CT, USA;Rutgers University, New Brunswick, NJ, USA
Venue:
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Year:
2011

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Abstract

We report findings on how the user's perception of task difficulty changes before and after searching for information to solve tasks. We found that while in one type of task, the dependent task, this did not change, in another, the parallel task, it did. The findings have implications on designing systems that can provide assistance to users with their search and task solving strategies.