Characterizing e-business workloads using fractal methods

  • Authors:
  • Daniel Menascé;Bruno Abrahão;Daniel Barbará;Virgílio Almeida;Flávia Ribeiro

  • Affiliations:
  • Dept. of Computer Science, George Mason University, Fairfax, VA;Dept. of Computer Science, Universidade Federal de Minas Gerais, Belo Horizonte, MG, Brazil;Dept. of Information and Software Engineering, George Mason University, Fairfax, VA;Dept. of Computer Science, Universidade Federal de Minas Gerais, Belo Horizonte, MG, Brazil;Dept. of Computer Science, Universidade Federal de Minas Gerais, Belo Horizonte, MG, Brazil

  • Venue:
  • Journal of Web Engineering
  • Year:
  • 2002

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Abstract

Understanding the workload of Web and e-business sites is a fundamental step in sizing the IT infrastucture that supports these sites and in planning for their evolution so that Quality of Service (QoS) golas are met within cost constraints. This paper presents two approaches for characterzing e-business sessions: distace-based and fractal (session similarity). We apply both approaches to an actual e-business workload to understand what customers do, what navigational patterns they follow, and to identify groups of users that have similar behaviour. We also present the benefits and drawbacks of both approaches. The main contribution of this work is presentation of techniques that improve the process of workload characterization.