A contingency model for user involvement in DSS development

Authors:
Robert I. Mann;Hugh J. Watson
Affiliations:
Department of Management, The University of Georgia, Athens, Georgia;Department of Management, The University of Georgia, Athens, Georgia
Venue:
MIS Quarterly
Year:
1984

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Abstract

Many authors have stressed that DSS development requires a high level of user involvement. Three DSS case studies are presented which illustrate that the level of user involvement can vary considerably. Based upon the existing literature, a tentative model of the dimensions affecting user involvement in the creation of a DSS is hypothesized. This model is then refined in light of the three case studies presented.