Methods and metrics for cold-start recommendations
SIGIR '02 Proceedings of the 25th annual international ACM SIGIR conference on Research and development in information retrieval
Towards a Better Understanding of Context and Context-Awareness
HUC '99 Proceedings of the 1st international symposium on Handheld and Ubiquitous Computing
Context management in mobile environments: a semantic approach
Proceedings of the 1st Workshop on Context, Information and Ontologies
Overcoming Information Overload in the Enterprise: The Active Approach
IEEE Internet Computing
Open Innovation in an Enterprise 3.0 framework: Three case studies
Expert Systems with Applications: An International Journal
Information Systems Frontiers
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Knowledge Management systems are one of the key strategies that allow companies to fully tap into their collective knowledge. However, two main entry barriers currently limit the potential of this approach: i) the hurdles employees encounter discouraging them from a strong and active participation (knowledge providing) and ii) the lack of truly evolved intelligent technologies that allow those employees to easily benefiting from the global knowledge provided by them and other users (knowledge consuming). Both needs can sometimes require opposite approaches, tending the current solutions to be not user friendly enough for user participation to be strong or not intelligent enough for them to be useful. In this paper, a lightweight framework for Knowledge Management is proposed based on the combination of two layers that cater to each need: a microblogging layer that simplifies how users interact with the whole system and a semantic powered engine that performs all the intelligent heavy lifting by combining semantic indexing and search of messages and users. Different mechanisms are also presented as extensions that can be plugged-in on demand and help expanding the capabilities of the whole system.