Policy-based integration of multiprovider digital home services
IEEE Network: The Magazine of Global Internetworking
Who's hogging the bandwidth: the consequences of revealing the invisible in the home
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Eden: supporting home network management through interactive visual tools
UIST '10 Proceedings of the 23nd annual ACM symposium on User interface software and technology
An ontology-driven approach to support wireless network monitoring for home area networks
Proceedings of the 7th International Conference on Network and Services Management
Towards autonomic management of communications networks
IEEE Communications Magazine
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With the advance of home networking technologies, people now enjoy increased communications convenience whilst occasionally suffering annoyance from trivial issues. The automated application of appropriate expertise can support ordinary users in managing and diagnosing their own network, despite being unfamiliar with the basic technologies. This presents a significant opportunity to increase user satisfaction and reduce support costs. As a part of my PhD research, this paper proposes an expert knowledge derived approach to manage, diagnose and resolve network problems in real time through a user-friendly visual interface derived from semantically annotated heterogeneous raw network monitoring data. This approach has been implemented in an early prototype - Home Area Network Monitoring System (HANMS). A detailed description of the current stage of this research and future work is addressed in this paper.