IBM Systems Journal
The simple book: an introduction to management of TCP/IP-based internets
The simple book: an introduction to management of TCP/IP-based internets
The HomeNet field trial of residential Internet services
Communications of the ACM
Winona gets wired: technical difficulties in the home
Communications of the ACM
The OpenView Enterprise Management Framework
International Journal of Network Management
Network Management Standards: SNMP, CMIP, TMN, MIBs and Object Libraries
Network Management Standards: SNMP, CMIP, TMN, MIBs and Object Libraries
At Home with Ubiquitous Computing: Seven Challenges
UbiComp '01 Proceedings of the 3rd international conference on Ubiquitous Computing
UPnP Design by Example: A Software Developer's Guide to Universal Plug and Play
UPnP Design by Example: A Software Developer's Guide to Universal Plug and Play
Zero Configuration Networking: The Definitive Guide
Zero Configuration Networking: The Definitive Guide
Modifying first person shooter games to perform real time network monitoring and control tasks
NetGames '06 Proceedings of 5th ACM SIGCOMM workshop on Network and system support for games
The work to make a home network work
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Network-in-a-box: how to set up a secure wireless network in under a minute
SSYM'04 Proceedings of the 13th conference on USENIX Security Symposium - Volume 13
Sesame: informing user security decisions with system visualization
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
More than meets the eye: transforming the user experience of home network management
Proceedings of the 7th ACM conference on Designing interactive systems
Troubles with the internet: the dynamics of help at home
Human-Computer Interaction
Computer help at home: methods and motivations for informal technical support
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The ins and outs of home networking: The case for useful and usable domestic networking
ACM Transactions on Computer-Human Interaction (TOCHI)
How smart homes learn: the evolution of the networked home and household
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
ICEbox: toward easy-to-use home networking
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Uplink traffic control in home 802.11 wireless networks
Proceedings of the 2nd ACM SIGCOMM workshop on Home networks
AIMS'11 Proceedings of the 5th international conference on Autonomous infrastructure, management, and security: managing the dynamics of networks and services
Proceedings of the 13th international conference on Ubiquitous computing
Proceedings of the compilation of the co-located workshops on DSM'11, TMC'11, AGERE!'11, AOOPES'11, NEAT'11, & VMIL'11
Interacting with infrastructure: a case for breaching experiments in home computing research
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Verifying home network bandwidth sharing plans
Proceedings of the 7th International Conference on Network and Services Management
An ontology-driven approach to support wireless network monitoring for home area networks
Proceedings of the 7th International Conference on Network and Services Management
Refactoring network infrastructure to improve manageability: a case study of home networking
ACM SIGCOMM Computer Communication Review
Homework: putting interaction into the infrastructure
Proceedings of the 25th annual ACM symposium on User interface software and technology
Computer security and the modern home
Communications of the ACM
When the price is right: enabling time-dependent pricing of broadband data
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Characterizing home network traffic: an inside view
Personal and Ubiquitous Computing
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As networking moves into the home, home users are increasingly being faced with complex network management chores. Previous research, however, has demonstrated the difficulty many users have in managing their networks. This difficulty is compounded by the fact that advanced network management tools - such as those developed for the enterprise - are generally too complex for home users, do not support the common tasks they face, and are not a good fit for the technical peculiarities of the home. This paper presents Eden, an interactive, direct manipulation home network management system aimed at end users. Eden supports a range of common tasks, and provides a simple conceptual model that can help users understand key aspects of networking better. The system leverages a novel home network router that acts as a "dropin" replacement for users' current router. We demonstrate that Eden not only improves the user experience of networking, but also aids users in forming workable conceptual models of how the network works.