Internet cost allocation and pricing
Internet economics
Internet demand experiment: technology and market trial
Internet demand experiment: technology and market trial
The work to make a home network work
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Eco-visualization: combining art and technology to reduce energy consumption
Proceedings of the 6th ACM SIGCHI conference on Creativity & cognition
Getting to green: understanding resource consumption in the home
UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
WattBot: a residential electricity monitoring and feedback system
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Who's hogging the bandwidth: the consequences of revealing the invisible in the home
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The design of eco-feedback technology
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design requirements for ambient display that supports sustainable lifestyle
Proceedings of the 8th ACM Conference on Designing Interactive Systems
Eden: supporting home network management through interactive visual tools
UIST '10 Proceedings of the 23nd annual ACM symposium on User interface software and technology
Why is my internet slow?: making network speeds visible
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
PowerSocket: towards on-outlet power consumption visualization
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Beyond energy monitors: interaction, energy, and emerging energy systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
You're capped: understanding the effects of bandwidth caps on broadband use in the home
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
TUBE: time-dependent pricing for mobile data
Proceedings of the ACM SIGCOMM 2012 conference on Applications, technologies, architectures, and protocols for computer communication
Homework: putting interaction into the infrastructure
Proceedings of the 25th annual ACM symposium on User interface software and technology
A survey of smart data pricing: Past proposals, current plans, and future trends
ACM Computing Surveys (CSUR)
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In an era of 108% annual growth in demand for mobile data and $10/GB overage fees, Internet Service Providers (ISPs) are experiencing severe congestion and in turn are hurting consumers with aggressive pricing measures. But smarter practices, such as time-dependent pricing (TDP), reward users for shifting their non-critical demand to off-peak hours and can potentially benefit both users and ISPs. Although dynamic TDP ideas have existed for many years, dynamic pricing for mobile data is only now gaining interest among ISPs. Yet TDP plans require not only systems engineering but also an understanding of economic incentives, user behavior and interface design. In particular, the HCI aspects of communicating price feedback signals from the network and the response of mobile data users need to be studied in the real world. But investigating these issues by deploying a virtual TDP data plan for real ISP customers is challenging and rarely explored. To this end, we carried out the first TDP trial for mobile data in the US with 10 families. We describe the insights gained from the trial, which can help the HCI community as well as ISPs, app developers and designers create tools that empower users to better control their usage and save on their monthly bills, while also alleviating network congestion.