Task-technology fit and individual performance
MIS Quarterly
Information Systems Research
Process Management
European Journal of Information Systems - Managing e-business transformation
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Metrics for Process Models: Empirical Foundations of Verification, Error Prediction, and Guidelines for Correctness
Journal of Management Information Systems
The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively
Information Systems Research
The measurement of user satisfaction with question answering systems
Information and Management
Hi-index | 0.00 |
Designing information and communication technologies (ICT) for knowledge work is a primary challenge in research and practice of knowledge management. Knowledge workers supposedly organize and manage their workplaces, at least partly themselves, which needs to be considered when designing ICT for supporting their daily knowledge-intense activities. It is considered useful for designers of knowledge management systems (KMS) to look into the results of behavioral science in information systems concerning the adoption, acceptance and assimilation of ICT. Thus, this paper proposes a model that contributes to bridging the gap between design science and behavioral science in the domain of knowledge management. In this regard, widely recognized behavioral models that aim at explaining organizational and human behavior in conjunction with ICT are analyzed in order to extract important factors influencing the successful application of KMS with respect to the adoption by an organization or organizational unit, acceptance by individual knowledge workers, and assimilation into knowledge processes and practices. By combining, categorizing, and structuring these factors, we developed a comprehensive model to be taken into account in software design and evaluation processes from various perspectives. Moreover, we discuss a case example in which this model is applied to the design of a KMS.