Knowledge management in supply chain: An empirical study from France

Authors:
Karine Evrard Samuel;Marie-Lyne Goury;Angappa Gunasekaran;Alain Spalanzani
Affiliations:
CERAG UMR CNRS 5820, Pierre-Mendès-France University, BP 47, 38040 Grenoble Cedex 9, France;CERAG UMR CNRS 5820, Pierre-Mendès-France University, BP 47, 38040 Grenoble Cedex 9, France;Department of Decision and Information Sciences, University of Massachusetts, Dartmouth, 285 Old Westport Road, North Dartmouth, MA 02747-2300, USA;CERAG UMR CNRS 5820, Pierre-Mendès-France University, BP 47, 38040 Grenoble Cedex 9, France
Venue:
The Journal of Strategic Information Systems
Year:
2011

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Abstract

Supply chain management has assumed a leading operations strategy position in both manufacturing and service industries, and over the past 10years companies have seriously implemented supply chain management strategies in their organizations. Knowledge management (KM) is a major enabler of supply chain management, and is a critical element in information intensive and multi-cultured enterprise environments. Realizing the importance of knowledge management in supply chain (SC), an attempt has been made in this paper to propose a conceptual framework for KM in SC and to validate the framework with help of an empirical study conducted with French companies. Finally, a summary of findings and conclusions is presented for KM in SC.