Design of a knowledge-based logistics strategy system

Authors:
Harry K. H. Chow;K. L. Choy;W. B. Lee;Felix T. S. Chan
Affiliations:
Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hong Kong, China;Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hong Kong, China;Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hong Kong, China;Department of Industrial and Manufacturing Systems Engineering, University of Hong Kong, Hong Kong, China
Venue:
Expert Systems with Applications: An International Journal
Year:
2005

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Abstract

Traditionally, the formulation of logistics strategies to execute various logistics services is done by human experts. In this paper, a knowledge-based logistics strategy system (KLSS) is designed in helping them to support the logistics strategy development stage by retrieving and analyzing useful knowledge and solutions in a timely and cost effective manner. The proposed knowledge-based system, which is suitable for usage in Hong Kong/Pearl River Delta region, enhances the effectiveness in formulating logistics strategies by integrating techniques like data warehouse, on-line analytical processing, multi-dimensional database management system and case-based reasoning. Through applying KLSS in Eastern Worldwide Company (EWW), resource utilization is maximized and work efficiency is greatly reduced.