Fuzzy sets, fuzzy logic, applications
Fuzzy sets, fuzzy logic, applications
Outsourcing information technology, systems and services
Outsourcing information technology, systems and services
A tutorial on case based reasoning
Soft computing in case based reasoning
Fuzzy Logic: Misconceptions and Clarifications
Artificial Intelligence Review
Application of a hybrid case-based reasoning approach in electroplating industry
Expert Systems with Applications: An International Journal
Design of a knowledge-based logistics strategy system
Expert Systems with Applications: An International Journal
Using case-based reasoning to establish a continuing care information system of discharge planning
Expert Systems with Applications: An International Journal
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Outsourcing information technology (IT) is a major contemporary strategic decision. This paper proposes an intelligent decision support framework for effective IT outsourcing management. The proposed framework uses case-based reasoning as the main intelligent technique and integrates rule-base reasoning and compromise programming techniques in fuzzy environment for a real-time decision-making. While integrating different methodologies, our motaivation is to take the advantage of their strengths and cancel out each other's weaknesses. The framework potentially leads to more accurate, flexible and efficient retrieval of alternatives that are most similar and most useful to the current decision situation. Finally, a real-life case is given to validate the feasibility of the proposed framework.