Process mining: a research agenda
Computers in Industry - Special issue: Process/workflow mining
Mining compressed commodity workflows from massive RFID data sets
CIKM '06 Proceedings of the 15th ACM international conference on Information and knowledge management
A dynamic logistics process knowledge-based system - An RFID multi-agent approach
Knowledge-Based Systems
Finding Structure in Unstructured Processes: The Case for Process Mining
ACSD '07 Proceedings of the Seventh International Conference on Application of Concurrency to System Design
Conformance checking of processes based on monitoring real behavior
Information Systems
An empirical study of the effects of knowledge sharing and learning behaviors on firm performance
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Designing a knowledge-based system for strategic planning: A balanced scorecard perspective
Expert Systems with Applications: An International Journal
Robust Process Discovery with Artificial Negative Events
The Journal of Machine Learning Research
Process Mining of RFID-Based Supply Chains
CEC '09 Proceedings of the 2009 IEEE Conference on Commerce and Enterprise Computing
Handbook of Research on Business Process Modeling
Handbook of Research on Business Process Modeling
An intelligent traffic management expert system with RFID technology
Expert Systems with Applications: An International Journal
Design of a knowledge-based logistics strategy system
Expert Systems with Applications: An International Journal
The benefits of embedded intelligence: tasks and applications for ubiquitous computing in logistics
IOT'08 Proceedings of the 1st international conference on The internet of things
Fuzzy mining: adaptive process simplification based on multi-perspective metrics
BPM'07 Proceedings of the 5th international conference on Business process management
Similarity of business process models: Metrics and evaluation
Information Systems
Conceptual model for online auditing
Decision Support Systems
Design and development of logistics workflow systems for demand management with RFID
Expert Systems with Applications: An International Journal
A business process mining application for internal transaction fraud mitigation
Expert Systems with Applications: An International Journal
Analyzing Risk Dependencies on RFID-driven Global Logistics Processes
CNSI '11 Proceedings of the 2011 First ACIS/JNU International Conference on Computers, Networks, Systems and Industrial Engineering
RFID based model for an intelligent port
Computers in Industry
Process mining and verification of properties: an approach based on temporal logic
OTM'05 Proceedings of the 2005 Confederated international conference on On the Move to Meaningful Internet Systems - Volume >Part I
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The processes of logistics service providers are considered as highly human-centric, flexible and complex. Deviations from the standard operating procedures as described in the designed process models, are not uncommon and may result in significant uncertainties. Acquiring insight in the dynamics of the actual logistics processes can effectively assist in mitigating the uncovered risks and creating strategic advantages, which are the result of uncertainties with respectively a negative and a positive impact on the organizational objectives. In this paper a comprehensive methodology for applying process mining in logistics is presented, covering the event log extraction and preprocessing as well as the execution of exploratory, performance and conformance analyses. The applicability of the presented methodology and roadmap is demonstrated with a case study at an important Chinese port that specializes in bulk cargo.