Application of a decision support system for operational decisions
Proceedings of the 23rd international conference on on Computers and industrial engineering
The balanced scorecard: a foundation for the strategic management of information systems
Decision Support Systems
A Web-based AHP approach to standardize the process of managing service-contracts
Decision Support Systems
Knowledge based decision making on higher level strategic concerns: system dynamics approach
Expert Systems with Applications: An International Journal
A knowledge-based decision support system to improve sow farm productivity
Expert Systems with Applications: An International Journal
A hybrid knowledge-based decision support system for enterprise mergers and acquisitions
Expert Systems with Applications: An International Journal
Design of a knowledge-based logistics strategy system
Expert Systems with Applications: An International Journal
A knowledge-based system for conveyor equipment selection
Expert Systems with Applications: An International Journal
Assessing a knowledge-based approach to commercial loan underwriting
Expert Systems with Applications: An International Journal
IEEE Transactions on Information Technology in Biomedicine
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
A narrative-based reasoning with applications in decision support for social service organizations
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Linking the benchmarking tool to a knowledge-based system for performance improvement
Expert Systems with Applications: An International Journal
Designing a knowledge-based system for benchmarking: A DEA approach
Knowledge-Based Systems
Expert Systems with Applications: An International Journal
An investigation into knowledge-based yard crane scheduling for container terminals
Advanced Engineering Informatics
Defining and monitoring strategically aligned software improvement goals
PROFES'10 Proceedings of the 11th international conference on Product-Focused Software Process Improvement
A Study of Organizational Narrative Simulation for Decision Support
International Journal of Knowledge and Systems Science
Biomarkers in Immunology: from Concepts to Applications
Proceedings of the International Conference on Bioinformatics, Computational Biology and Biomedical Informatics
Acquiring logistics process intelligence: Methodology and an application for a Chinese bulk port
Expert Systems with Applications: An International Journal
Case studies in research: Using balanced scorecards for the evaluation of "Software-as-a-service"
Information and Management
Hi-index | 12.06 |
First developed by Kaplan and Norton [Kaplan R. S., & Norton D. P. (1992). The balance scorecard - measures that drive performance. Harvard Business Review, 70(1), 71-79], balanced scorecard (BSC) provides an integrated view of overall organizational performance and strategic objectives. BSC integrates financial measures with other key performance indicators to create a perspective that incorporates both financial and non-financial aspects. BSC has proven a powerful tool for strategic planning and communicating strategy that assists in strategy implementation. Successful strategy implementation is based on effective strategic planning. Owing to the strategic planning being a virtual necessity in business, this work proposes an integrated approach for the balanced scorecard tool and knowledge-based system using the analytic hierarchy process (AHP) method, and then develops an intellectual BSC knowledge-based system for strategic planning that sets or selects firm management or operational strategies based on the following perspectives: learning and growth, internal/business process, customer, and financial performance. This system can help determine specific strategy weights. The intellectual BSC knowledge-based system facilities efficient automated strategic planning.