Choices: an introduction to decision theory
Choices: an introduction to decision theory
Expert Systems with Applications: An International Journal
Designing a knowledge-based system for strategic planning: A balanced scorecard perspective
Expert Systems with Applications: An International Journal
A semantic fuzzy expert system for a fuzzy balanced scorecard
Expert Systems with Applications: An International Journal
A hierarchical design of case-based reasoning in the balanced scorecard application
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Case studies in research: Using balanced scorecards for the evaluation of "Software-as-a-service"
Information and Management
Hi-index | 12.05 |
The Balanced Scorecard (BSC) presents the essentials of strategic and performance management in clear, straightforward manner which is also usable in health care. If a BSC for a clinical department is an agreement, the first question to consider is the method by which it can be ascertained whether a strategy has been accomplished. There are many different techniques like AHP (analytic hierarchy process) and fuzzy systems to calculate indices. However, how does a formalized mathematical groundwork looks like that integrates current approaches and is still general enough to incorporate future expert systems with applications? The purpose of this paper is the formalization of BSC evaluation by respecting current research. The formalized expert system was implemented in an information system for health care management.