The Social Life of Information
The Social Life of Information
An exploratory cognitive DSS for strategic decision making
Decision Support Systems
Could the use of a knowledge-based system lead to implicit learning?
Decision Support Systems
Designing a knowledge-based system for strategic planning: A balanced scorecard perspective
Expert Systems with Applications: An International Journal
A knowledge-based decision support system to improve sow farm productivity
Expert Systems with Applications: An International Journal
Assessing a knowledge-based approach to commercial loan underwriting
Expert Systems with Applications: An International Journal
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This paper presents an overview of current decision making approaches. For some approaches abstract information is provided, whereas others require a large amount of labor and time resources to facilitate decision making. However, few address the issues of assisting participants in learning how to make decisions and provide prompt responses to the situations. Harnessing lessons learned from making inappropriate decisions is expensive. To redress this problem, this paper presents a pilot study of the investigation of the psychological behaviors of humans to improve decision making processes with the use of organizational narrative simulation ONS. By using the ONS method, possible and plausible narrative-based environments can be simulated. Participants can take actions based on their decisions; they can also observe the changes and the consequences. The decisions for handling new challenges generated purposely are validated in a trial that allows prompt responses to the situations. The ONS method is implemented in a selected reference site. The implementation processes, findings, and benefits are presented.