Decision support system effectiveness: a review and an empirical test
Management Science
A theory of the origins of human knowledge
Artificial Intelligence
Systems that support decision makers: description and analysis
Systems that support decision makers: description and analysis
Decisional guidance for computer-based decision support
MIS Quarterly
Conceptual database design: an Entity-relationship approach
Conceptual database design: an Entity-relationship approach
Evaluation of vendor products: CASE tools as methodology companions
Communications of the ACM
Expert system applications in business: a review and analysis of the literature (1977–1993)
Information and Management
On the effectiveness of decisional guidance
Decision Support Systems
Knowledge-based systems as database design tools: a comparative study
Journal of Database Management
Knowledge management systems: issues, challenges, and benefits
Communications of the AIS
CODASYS: a consulting tool for novice database designers
ACM SIGMIS Database
The enabling role of decision support systems in organizational learning
Decision Support Systems
Providing Decisional Guidance for Multicriteria Decision Making in Groups
Information Systems Research
Knowledge-based approaches to database design
MIS Quarterly
Knowledge-based approach to improving micromarketing decisions in a data-challenged environment
Expert Systems with Applications: An International Journal
A narrative-based reasoning with applications in decision support for social service organizations
Expert Systems with Applications: An International Journal
EGOVIS'11 Proceedings of the Second international conference on Electronic government and the information systems perspective
A Study of Organizational Narrative Simulation for Decision Support
International Journal of Knowledge and Systems Science
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The primary objective of a knowledge-based system (KBS) is to use stored knowledge to provide support for decision-making activities. Empirical studies identify improvements in decision processes and outcomes with the use of such knowledge-based systems. This research suggests that though a KBS is primarily developed to help users in their decision-making activities, as an unintentional consequence, it may induce them to implicitly learn more about a problem. Implicit learning occurs when a person learns unconsciously or unintentionally, without being explicitly instructed or tutored. To test these ideas, a laboratory-based experiment was conducted with a KBS that could provide support for data modeling activities. Results indicated support for implicit learning because subjects who interacted with the KBS exhibited better knowledge on data modeling concepts than those who did not interact with the KBS. Two versions of the KBS were tested, one with a restrictive interface and the other with a guidance interface, and both versions of the interface supported implicit learning. Implications for future research on the design and development of KBSs are proposed.