Emergency management information systems: Could decision makers be supported in choosing display formats?

Authors:
Milton Shen;Melody Carswell;Radhika Santhanam;Kyle Bailey
Affiliations:
Department of Finance, Accounting, and Economics, University of Alabama in Huntsville, Huntsville, AL 35899, United States;Department of Psychology, University of Kentucky, Lexington, KY 40506, United States;Decision Sciences and Information Systems, University of Kentucky, Lexington, KY, 40506, United States;Department of Psychology, University of Kentucky, Lexington, KY 40506, United States
Venue:
Decision Support Systems
Year:
2012

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Abstract

Recent information technologies make it possible to include sophisticated three-dimensional display formats in emergency management information systems (EMIS), decision-support systems that facilitate decision making in crisis situations. However, if decision makers are to improve their decisional performance, they must correctly identify appropriate situations for using these formats. We conduct two experiments and find that, as prior research has suggested, decision makers do not choose the most appropriate display format, but their performance improves when given prospective decisional guidance. We discuss implications of these findings for EMIS design, for the training of emergency management professionals, and for future research on display formats and decisional guidance.