Case-based reasoning
Using case-based reasoning to develop computerized guidance for effective practice
Journal of Technology in Human Services
Journal of Technology in Human Services
A new hybrid case-based architecture for medical diagnosis
Information Sciences—Informatics and Computer Science: An International Journal
The design, development, and validation of a knowledge-based organizational learning support system
Journal of Management Information Systems
Could the use of a knowledge-based system lead to implicit learning?
Decision Support Systems
Text mining techniques for patent analysis
Information Processing and Management: an International Journal
Self-associated concept mapping for representation, elicitation and inference of knowledge
Knowledge-Based Systems
Designing a knowledge-based system for strategic planning: A balanced scorecard perspective
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Using case-based reasoning to diagnostic screening of children with developmental delay
Expert Systems with Applications: An International Journal
Knowledge based decision making on higher level strategic concerns: system dynamics approach
Expert Systems with Applications: An International Journal
A knowledge-based decision support system to improve sow farm productivity
Expert Systems with Applications: An International Journal
A hybrid knowledge-based decision support system for enterprise mergers and acquisitions
Expert Systems with Applications: An International Journal
A knowledge-based expert system for earthquake resistant design of reinforced concrete buildings
Expert Systems with Applications: An International Journal
Design of a knowledge-based logistics strategy system
Expert Systems with Applications: An International Journal
A knowledge-based system for conveyor equipment selection
Expert Systems with Applications: An International Journal
Using case-based reasoning to establish a continuing care information system of discharge planning
Expert Systems with Applications: An International Journal
Assessing a knowledge-based approach to commercial loan underwriting
Expert Systems with Applications: An International Journal
Integrating CBR into the health care organization
CBMS'03 Proceedings of the 16th IEEE conference on Computer-based medical systems
PsyDis: Towards a diagnosis support system for psychological disorders
Expert Systems with Applications: An International Journal
Towards an ontology for psychological disorders
International Journal of Metadata, Semantics and Ontologies
Hi-index | 12.05 |
Nowadays, there is an increasing demand for incorporating unstructured narratives in decision support for knowledge-intensive industries such as healthcare and social service organizations. However, most of the current research on decision support systems (DSS) mainly focused on dealing with structured data and are inadequate to dealing with unstructured narratives such as clients' records and stories. This paper presents a narrative-based reasoning (NBR) algorithm which incorporates the technologies of knowledge-based system (KBS), computational linguistics, and artificial intelligence (AI) for automatic processing unstructured narratives and inferring useful knowledge for decision support. A NBR enabled DSS has been built and was evaluated through a series of experiments conducted in early intervention of mental health of a social service company in Hong Kong. The performance of NBR was measured based on recall and precision and encouraging results were obtained. High recall and precision are achieved in the reasoning of unstructured data, and high recall is achieved for the association analysis. The results show that it is possible for inferring recommendations for problem solving from unstructured narratives automatically. Based on the approach, it helps to support knowledge workers with reliable suggestions on decision making so as to increase the quality of their solutions.