Group decision support with the analytic hierarchy process
Decision Support Systems
The Max-Min Delphi method and fuzzy Delphi method via fuzzy integration
Fuzzy Sets and Systems
Multidimensional data in multidimensional scaling using the analytic network process
Pattern Recognition Letters
Designing a knowledge-based system for strategic planning: A balanced scorecard perspective
Expert Systems with Applications: An International Journal
Research on using ANP to establish a performance assessment model for business intelligence systems
Expert Systems with Applications: An International Journal
A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard
Expert Systems with Applications: An International Journal
Computers and Industrial Engineering
Hi-index | 12.05 |
This paper proposed a sustainability balanced scorecard (SBSC) framework to measure the sustainable performance of the semiconductor industry. Based on the principle of four perspectives of balanced scorecard (BSC), of which two were changed from the financial and customer perspectives to sustainability and stakeholder perspectives to deal the insufficiently addressed issue of corporate social responsibility. Twenty-five measures of sustainable performance were recognized through expert questionnaires and through the fuzzy Delphi method (FDM). Further, the relative weights of the selected measures were determined using the analytic network process (ANP). Results indicated that the five most important measures of sustainable performance were profitability (0.2528), green innovation and investment (0.1563), green image (0.1546), customer satisfaction (0.0799), and sustainability awareness of the top management (0.0516). Among these measures, the top three all belonged to the sustainability perspective, which comprised 56% of the overall weighting. The proposed SBSC framework can help Taiwanese semiconductor companies enhance their competitiveness in terms of sustainable operations is anticipated.