Spatial design, designers and users: exploring the meaning of multi-party service cognition

  • Authors:
  • Tom Hope;Mizuki Oka;Yasuhiro Hashimoto;Myeong-Hee Lee

  • Affiliations:
  • Tokyo Institute of Technology, Tokyo, Japan;University of Tokyo, Bunkyo-ku, Tokyo, Japan;University of Tokyo, Bunkyo-ku, Tokyo, Japan;Design Team Matt, Tokyo, Japan

  • Venue:
  • HCII'11 Proceedings of the 14th international conference on Human-computer interaction: users and applications - Volume Part IV
  • Year:
  • 2011

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Abstract

This paper examines service cognition from the perspective of the design of public or semi-public spaces. Results are presented from a workshop with students using an approach and system we developed to engage users with the design of their communal space. The paper ends with a brief discussion of these results, which suggest that multi-party service cognition has features that must be addressed in the design of systems, particularly in the context of spatial design.