Ethnographically informed analysis for software engineers
International Journal of Human-Computer Studies - Understanding work and designing artefacts
The Art of Agent-Oriented Modeling
The Art of Agent-Oriented Modeling
Socio-technical systems: From design methods to systems engineering
Interacting with Computers
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We propose a method for using ethnographic field data to substantiate agent-based models for socially-oriented systems. We investigate in-situ use of domestic technologies created to encourage fun between grandparents and grandchildren separated by distance. The field data added an understanding of what intergenerational fun means when imbued with concrete activities. Our contribution is twofold. First, we extend the understanding of agent-oriented concepts by applying them to household interactions. Second, we establish a new method for informing quality goals with field data to enable development of novel applications in the domestic domain.