Inter-organizational cooperation in Swiss egovernment

Authors:
Alessia C. Neuroni;Marianne Fraefel;Reinhard Riedl
Affiliations:
Bern University of Applied Sciences, Business and Administration, Public Management and E-Government, Switzerland;Bern University of Applied Sciences, Business and Administration, Public Management and E-Government, Switzerland;Bern University of Applied Sciences, Business and Administration, Public Management and E-Government, Switzerland
Venue:
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
Year:
2011

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Abstract

In Switzerland inter-organizational cooperation is a cornerstone of the national e-government strategy. Based on existing frameworks, the authors examine different stakeholder's perspectives towards cooperative e-government within the Swiss federal system. The discussion of pronounced barriers and enablers is based on various sets of data: A document analysis and interviews with the program office on the national level, data from surveys among egovernment officers across federal levels and a case study conducted at the concrete operative level. The analysis aims at reflecting the relevance of different aspects of cooperation for the development of e-government, contributes to validating existing analytical approaches and provides suggestions for further research.