Aris-Business Process Modeling
Aris-Business Process Modeling
Business Process Engineering: Reference Models for Industrial Enterprises
Business Process Engineering: Reference Models for Industrial Enterprises
CMMI Distilled: A Practical Introduction to Integrated Process Improvement
CMMI Distilled: A Practical Introduction to Integrated Process Improvement
Process Management
CMMI(R): Guidelines for Process Integration and Product Improvement (2nd Edition) (The SEI Series in Software Engineering)
Reference Modeling for Business Systems Analysis
Reference Modeling for Business Systems Analysis
Cmmi® for outsourcing: guidelines for software, systems, and it acquisition
Cmmi® for outsourcing: guidelines for software, systems, and it acquisition
CMMI-ACQ: Guidelines for Improving the Acquisition of Products and Services
CMMI-ACQ: Guidelines for Improving the Acquisition of Products and Services
Reference Modeling: Efficient Information Systems Design Through Reuse of Information Models
Reference Modeling: Efficient Information Systems Design Through Reuse of Information Models
CMMI for Services: Guidelines for Superior Service
CMMI for Services: Guidelines for Superior Service
Business process reference models: survey and classification
BPM'05 Proceedings of the Third international conference on Business Process Management
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The paper presents the implementation of Business Process Management in a large international company. The business case illustrates the main objectives and approach taken with the BPM initiative. Central element of the BPM implementation was the development of a process framework which consists of a reference process house (RPH) and common methods for process management across the company. In order to assess the implementation of Business Process Management and the achievements a process management maturity assessment was developed and implemented. The maturity model is based on nine categories which comprehensively cover all aspects which impact the success of Business Process Management. Some findings of the first assessment cycle are pinpointed to illustrate the benefits and best practice exchange as a result of the assessment.