Open government and e-government: democratic challenges from a public value perspective

Authors:
Teresa M. Harrison;Santiago Guerrero;G. Brian Burke;Meghan Cook;Anthony Cresswell;Natalie Helbig;Jana Hrdinová;Theresa Pardo
Affiliations:
University at Albany, SUNY, Albany, NY;University at Albany, SUNY, Albany, NY;University at Albany, Albany, NY;University at Albany, Albany, NY;University at Albany, Albany, NY;University at Albany, Albany, NY;University at Albany, Albany, NY;University at Albany, Albany, NY
Venue:
Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times
Year:
2011

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Abstract

We consider open government (OG) within the context of e-government and its broader implications for the future of public administration. We argue that the current US Administration's Open Government Initiative blurs traditional distinctions between e-democracy and e-government by incorporating historically democratic practices, now enabled by emerging technology, within administrative agencies. We consider how transparency, participation, and collaboration function as democratic practices in administrative agencies, suggesting that these processes are instrumental attributes of administrative action and decision making, rather than the objective of administrative action, as they appear to be currently treated. We propose alternatively that planning and assessing OG be addressed within a "public value" framework. The creation of public value is the goal of public organizations; through public value, public organizations meet the needs and wishes of the public with respect to substantive benefits as well as the intrinsic value of better government. We extend this view to OG by using the framework as a way to describe the value produced when interaction between government and citizens becomes more transparent, participative, and collaborative, i.e., more democratic.