Support for remote usability evaluation of web mobile applications

  • Authors:
  • Tonio Carta;Fabio Paternò;Vagner Santana

  • Affiliations:
  • CNR-ISTI, Pisa, Italy;CNR-ISTI, Pisa, Italy;Institute of Computing, UNICAMP, Campinas, Brazil

  • Venue:
  • Proceedings of the 29th ACM international conference on Design of communication
  • Year:
  • 2011

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Abstract

Usability evaluation of Web sites is still a difficult and time-consuming task, often performed manually. This paper presents a tool that supports remote usability evaluation of Web sites accessed through mobile devices. The tool considers client-side data on user interactions and JavaScript events. In addition, it allows the definition of custom events, giving evaluators the flexibility to add specific events to detect and consider in the evaluation. The tool supports evaluation of any Web site by exploiting a proxy-based architecture and enables the evaluator to perform a comparison between actual user behaviour and an optimal sequence of actions.