Web usability probe: a tool for supporting remote usability evaluation of web sites

  • Authors:
  • Tonio Carta;Fabio Paternò;Vagner Figuerêdo de Santana

  • Affiliations:
  • CNR-ISTI, HIIS Laboratory, Pisa, Italy;CNR-ISTI, HIIS Laboratory, Pisa, Italy;CNR-ISTI, HIIS Laboratory, Pisa, Italy and Institute of Computing - University of Campinas, São Paulo, Brazil

  • Venue:
  • INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV
  • Year:
  • 2011

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Abstract

Usability evaluation of Web sites is still a difficult and timeconsuming task, often performed manually. This paper presents a tool that supports remote usability evaluation of Web sites. The tool considers client-side data on user interactions and JavaScript events. In addition, it allows the definition of custom events, giving evaluators the flexibility to add specific events to be detected and considered in the evaluation. The tool supports evaluation of any Web site by exploiting a proxy-based architecture and enables the evaluator to perform a comparison between actual user behavior and an optimal sequence of actions.