A multi-agent system with negotiation agents for e-trading products and services

  • Authors:
  • Anne Håkansson

  • Affiliations:
  • Department of Communication Systems, Royal Institute of Technology, KTH, Kista, Sweden

  • Venue:
  • KES'11 Proceedings of the 15th international conference on Knowledge-based and intelligent information and engineering systems - Volume Part IV
  • Year:
  • 2011

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Abstract

This paper presents an approach using multi-agent system to support small and medium enterprises in breaking up the traditional distributor chains and trading products and services over the web. Commonly, these small and medium enterprises are not able to put a lot of effort in finding international actors that sell products and services in international markets. The language is one barrier and the enterprises' accustomed distributors is another complex issue. Nonetheless, competition does not allow expensive products and services, hence, requires effective and efficient organizations. To find international actors, no matter the language, and support buying products and services to the best possible conditions, we provide a multi-agents system with search agents, meta-agents, matching agents and negotiation agents for e-trading products and services. The agents search for the desired products, select and categorise web pages and ontologies and negotiate to find the best solution, which is the right product, the right amount of products, with the absolute best quality and price, at the right time.