Towards conversational agents that attend to and adapt to communicative user feedback

Authors:
Hendrik Buschmeier;Stefan Kopp
Affiliations:
Sociable Agents Group, CITEC, Bielefeld University, Bielefeld, Germany;Sociable Agents Group, CITEC, Bielefeld University, Bielefeld, Germany
Venue:
IVA'11 Proceedings of the 10th international conference on Intelligent virtual agents
Year:
2011

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Abstract

Successful dialogue is based on collaborative efforts of the interactants to ensure mutual understanding. This paper presents work towards making conversational agents 'attentive speakers' that continuously attend to the communicative feedback given by their interlocutors and adapt their ongoing and subsequent communicative behaviour to their needs. A comprehensive conceptual and architectural model for this is proposed and first steps of its realisation are described. Results from a prototype implementation are presented.