Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Technology probes: inspiring design for and with families
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User experience over time: an initial framework
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coffee maker patterns and the design of energy feedback artefacts
Proceedings of the 8th ACM Conference on Designing Interactive Systems
The design of a hardware-software platform for long-term energy eco-feedback research
Proceedings of the 4th ACM SIGCHI symposium on Engineering interactive computing systems
Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
An initial model for designing socially translucent systems for behavior change
Proceedings of the Biannual Conference of the Italian Chapter of SIGCHI
Why don't families get along with eco-feedback technologies?: a longitudinal inquiry
Proceedings of the Biannual Conference of the Italian Chapter of SIGCHI
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Motivating sustainable behaviors is increasingly becoming an important topic in the HCI community. While a substantial body of work has focused on the role of peer-pressure through social networks, we argue that the community has largely overlooked the importance of strong social ties and specifically those of family members. We propose the theory of Social Translucence as a theoretical framework for understanding how eco-feedback interfaces can integrate with and support existing communication practices within families. We report on our ethnographic inquiry involving a day reconstruction study followed by in-depth interviewing with 12 families, which took place during a six-month deployment of an eco-feedback interface. Through our study we attempt to inquire into how eco-feedback interfaces: a) raise mutual awareness of family members' consumption behaviors, and b) induce feelings of accountability on individuals regarding their consumption behaviors.