How does leadership affect information systems success? The role of transformational leadership

Authors:
Jeewon Cho;Insu Park;John W. Michel
Affiliations:
Oregon State University, College of Business, 340 Bexell Hall, Corvallis, OR 97331, United States;University of Memphis, Department of Management Information Systems, The Fogelman College of Business and Economics, Fogelman Administration Building, Memphis, TN 38152, United States;Towson University, Department of Management, College of Business & Economics, 8000 York Road, Towson, MD 21252, United States
Venue:
Information and Management
Year:
2011

Citing 5
Cited 1

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Abstract

We examined the positive impact of transformational leadership on IS success in organizations via two psychological mechanisms of system users'-perceived organizational support and systems self-efficacy. Our conceptual model was assessed using a sample of 251 employees from a multi-national bank in Korea. Overall, our results supported the hypothesized relationships: transformational leadership was positively related to system users' IS success, and both perceived organizational support and systems self-efficacy of the system users mediated the relationship between transformational leadership and IS success. The results call for manager's attention to the importance of transformational leadership development in organizations.