The role of trust and ICT proficiency in structuring the cross-boundary digital government research

Authors:
Djoko Sigit Sayogo;Taewoo Nam;Jing Zhang
Affiliations:
Center for Technology in Government, University at Albany-SUNY, Albany, New York;Center for Technology in Government, University at Albany-SUNY, Albany, New York;Clark University, Worcester, MA
Venue:
SocInfo'11 Proceedings of the Third international conference on Social informatics
Year:
2011

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Abstract

This paper aims to ascertain the significant role of trust and communication in structuring the formation of digital government research collaboration. The data shows that trust has prominent role in structuring collaboration manifest in three instances of interpersonal linkages, namely: network closure, reputation, and similarity of country of origin. This study also found that multicultural collaboration requires communication medium for richer interpretation and discussion, including online tools. This result suggests that venturing on multi-cultural or cross-boundary collaboration requires well thought-out and carefully planned approach with closeness, interaction, and trust emerge as the major considerations.