Monitoring business process compliance using compliance rule graphs

  • Authors:
  • Linh Thao Ly;Stefanie Rinderle-Ma;David Knuplesch;Peter Dadam

  • Affiliations:
  • Institute of Databases and Information Systems, Ulm University, Germany;Faculty of Computer Science, University of Vienna, Austria;Institute of Databases and Information Systems, Ulm University, Germany;Institute of Databases and Information Systems, Ulm University, Germany

  • Venue:
  • OTM'11 Proceedings of the 2011th Confederated international conference on On the move to meaningful internet systems - Volume Part I
  • Year:
  • 2011

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Abstract

Driven by recent trends, effective compliance control has become a crucial success factor for companies nowadays. In this context, compliance monitoring is considered an important building block to support business process compliance. Key to the practical application of a monitoring framework will be its ability to reveal and pinpoint violations of imposed compliance rules that occur during process execution. In this context, we propose a compliance monitoring framework that tackles three major challenges. As a compliance rule can become activated multiple times within a process execution, monitoring only its overall enforcement can be insufficient to assess and deal with compliance violations. Therefore, our approach enables to monitor each activation of a compliance rule individually. In case of violations, we are able to derive the particular root cause, which is helpful to apply specific remedy strategies. Even if a rule activation is not yet violated, the framework can provide assistance in proactively enforcing compliance by deriving measures to render the rule activation satisfied.