Communicating sequential processes
Communicating sequential processes
Concurrent and Real Time Systems: The CSP Approach
Concurrent and Real Time Systems: The CSP Approach
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Towards a Framework for Sustainable Knowledge Management in Organisations in Developing Countries
HCC-6 Proceedings of the IFIP 17th World Computer Congress - TC9 Stream / 6th International Conference on Human Choice and Computers: Issues of Choice and Quality of Life in the Information Society
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An organisation's competitive advantage depends on its ability to transfer knowledge effectively. Research suggests that knowledge transfer (KT) remains a problem for many organisations, particularly those in developing countries with emerging knowledge economies. Analysis of organisational KT problems in this context could be helpful in diagnosing particular challenges for sustainable development. In this paper, we apply a formal modelling approach to represent the KT processes within organisations. Communicating Sequential Processes (CSP) are used to model human interactions during the transfer and modelchecking techniques are used to analyse obstacles to effective KT. The application of CSP in analysing KT models in such a way is a novel idea. To demonstrate our approach we present a case study of a Chinese company and show how cultural attitudes in organisations, widely prevalent in some developing countries, could lead to problems in effective KT.