Text-mining the voice of the people

  • Authors:
  • Nicholas Evangelopoulos;Lucian Visinescu

  • Affiliations:
  • University of North Texas, Denton, TX;University of North Texas, Denton, TX

  • Venue:
  • Communications of the ACM
  • Year:
  • 2012

Quantified Score

Hi-index 48.22

Visualization

Abstract

Statistical techniques help public leaders turn text in unstructured citizen feedback into responsive e-democracy.