Soft systems methodology in action
Soft systems methodology in action
Why information systems fail: a case study approach
Why information systems fail: a case study approach
Information Technology for Development
Information Technology for Development
End of Millennium
Computerization in Developing Countries: Model and Reality
Computerization in Developing Countries: Model and Reality
Computer Supported Cooperative Work
Proceedings of the 2009 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Obstacles Facing the Adoption of E-Government Services in Jordan
Journal of E-Governance
Infrastructure and standards in Thai digital government
Proceedings of the 2011 iConference
Explaining history of egovernment implementation in developing countries: an analytical framework
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
Text-mining the voice of the people
Communications of the ACM
Proceedings of the Fifth International Conference on Information and Communication Technologies and Development
Journal of Theoretical and Applied Electronic Commerce Research
International Journal of Information Management: The Journal for Information Professionals
Inhibitors and Enablers of Public E-Services in Lebanon
Journal of Organizational and End User Computing
An initial exploration of hyperlinks of African government portal websites
Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance
Sustainability of e-participation through mobile technologies
Proceedings of the South African Institute for Computer Scientists and Information Technologists Conference
| Hi-index | 0.02 |
e-Government has already arrived in Africa, though it is essentially an imported concept based on imported designs. There are growing numbers of e-government projects, some of which are contributing to public sector reform and delivering gains of efficiency and/or effectiveness across a broad agenda. However, this positive picture must be set alongside significant challenges. e-Government is only slowly diffusing within Africa because of a lack of 'e-readiness for e-government' that can be charted along six dimensions. There is widespread recognition that this challenge must be met by strategic building of national infrastructure. Where e-government projects are introduced, they mainly end in failure; either partial or total. To address this tactical challenge, stakeholders must be sensitised to the large gaps that often exist between project design and African public sector reality. These large `design - reality gaps' can be seen to underlie failure. They arise particularly because e-government concepts and designs have their origins in the West; origins that are significantly different from African realities. Some best practices are outlined that may help to close design - reality gaps and, hence, may help to improve project success rates. This will only happen, though, if they too are appropriate to African realities.