Assessing IT usage: the role of prior experience
MIS Quarterly
Extending the TAM for a World-Wide-Web context
Information and Management
Wireless Web: a manager's guide
Wireless Web: a manager's guide
Reinventing Government in the Information Age
Reinventing Government in the Information Age
Information Systems Research
Methods of Discovery: Heuristics for the Social Sciences (Contemporary Societies)
Methods of Discovery: Heuristics for the Social Sciences (Contemporary Societies)
Factors influencing the adoption of web-based shopping: the impact of trust
ACM SIGMIS Database
Senior Citizens' Adoption of E-Government: In Quest of the Antecedents of Perceived Usefulness
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 5 - Volume 05
Business Compliance to Changing Privacy Protections
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 5 - Volume 05
Profiling the Adopters of E-Government Information and Services
Social Science Computer Review
Research on information systems in developing countries: current landscape and future prospects
Information Technology for Development
A motivational model of microcomputer usage
Journal of Management Information Systems
e-Government in Africa: Promise and practice
Information Polity
Information Technology for Development
Trust and TAM in online shopping: an integrated model
MIS Quarterly
User acceptance of hedonic information systems
MIS Quarterly
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This paper examines user intentions to accept or reject public e-services in Lebanon based on the model of acceptance of technology in households MATH and on the two-factors theory. Data were gathered in 2009 in two phases via interviews with open-ended questions in the first stage and through a survey questionnaire in the second phase. Results of the qualitative and the quantitative studies show that only a small percentage of Lebanese intended to accept government e-services. For intenders, perceived usefulness, perceived government support, computer self efficacy, and perceived government influences are key drivers of the e-services acceptance intention. For non-intenders, barriers such as fear of government control, lack of trust in security and privacy of personal information, lack of support, and lack of knowledge were most significant. In both studies, fear of government control was the most important determinant. Willingness to use public e-services will take place if the Lebanese government develops trust relationships with citizens, provides assurances that their financial details are secure, provides guarantees to protect the privacy of citizens, and does not employ e-services to increase political control over its citizens.